FAQs

Pricing

  • Is writing a tender response expensive?
    The tendering process can be complex and is not a cheap exercise. You need to decide if tendering is an important sales channel for your business, and if it is, you need to be prepared to invest in it. Generally, our fees to assist clients in preparing tenders is usually less than 0.5% of the contract value.
  • How does our pricing work?
    Some services such as our Proposal Review, Elevate Your Template or First Draft Proposal Support have fixed fees. Our Full Proposal Support service is designed for clients we haven’t worked with before. This service has a Fixed Fee. Once we have worked with a client once, they can engage us on a Day Rate basis via our Returning Client Proposal Support service. This is how all of our returning clients engage us as it provides the most cost effective pricing as we only charge for work performed. How do we work out a Fixed Fee for Full Proposal Support? We will ask you to provide the tender or proposal request documents which we review to determine the work involved. The work involved in completing these documents together with what you told us during our discovery call or initial discussions will help us to estimate how much time we will need to work on it. We have extensive experience having worked on thousands of proposals over 20 years, and we know what good looks like. We therefore know how much work is involved. We then present you with our Fixed Fee. We understand that not everyone has big budgets available to…Read More

Tenders

  • Is writing a tender response expensive?
    The tendering process can be complex and is not a cheap exercise. You need to decide if tendering is an important sales channel for your business, and if it is, you need to be prepared to invest in it. Generally, our fees to assist clients in preparing tenders is usually less than 0.5% of the contract value.
  • How long does it take to write a tender response?
      Tender open periods vary from 2 weeks for local government tenders to 4-6 weeks for state or commonwealth government tenders.   Obviously, larger projects can have much longer open periods than this depending on complexity.   In order to do a good job, we need all of the open time available. For new clients, we need at least 2 weeks.   For clients we have worked with before, we might be able to do the work in less time depending on the complexity of the tender. Less than 1 week is very challenging.
  • How does our pricing work?
    Some services such as our Proposal Review, Elevate Your Template or First Draft Proposal Support have fixed fees. Our Full Proposal Support service is designed for clients we haven’t worked with before. This service has a Fixed Fee. Once we have worked with a client once, they can engage us on a Day Rate basis via our Returning Client Proposal Support service. This is how all of our returning clients engage us as it provides the most cost effective pricing as we only charge for work performed. How do we work out a Fixed Fee for Full Proposal Support? We will ask you to provide the tender or proposal request documents which we review to determine the work involved. The work involved in completing these documents together with what you told us during our discovery call or initial discussions will help us to estimate how much time we will need to work on it. We have extensive experience having worked on thousands of proposals over 20 years, and we know what good looks like. We therefore know how much work is involved. We then present you with our Fixed Fee. We understand that not everyone has big budgets available to…Read More
  • How do we handle confidential and private information?
    As we are always working with clients’ confidential information, we are highly experienced in managing and protecting that information. We are happy to sign a Non-Disclosure Agreement (NDA) or Confidentiality Agreement (CA) with you. Whether we have signed one of these or not, we treat your information in the same confidential way. We have established systems and processes in place to ensure we keep you and your information confidential. These include: We never disclose to any another party that we are working with you. We encourage you not to inform the company you are submitting your proposal to that you are working with us. Any testimonials or client stories on our website or social media are anonymised and do not identify our clients by name. We use industry leading, well-established and secure software. These tools features MFA. We do not use public WiFi networks when away from our offie. We use personal hotspots to our own devices. In addition, we use VPN’s where possible. Occasionally a client will like to speak with one of our clients as a referee. In this case we would seek all parties consent before sharing contact information.
  • How do we avoid conflicts of interest?
    Great question! We take conflicts very seriously and that’s why we will only ever work for one party in a single tender process. That means that if there is a tender with multiple companies trying to win it, we can only work for one of them. How do we decide who to work with? Clients who purchase our Proposal Support Partnership service will always receive first priority, and first right of refusal. If none of our existing clients wish to participate in the tender, it will be based on a first come, first serve basis


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