Great start to the relationship
Reliable, High Quality, Useful, Unique, Good value for money.
Great start to the relationship.
NPS: 10/10
Professional and Prompt Response
What really stood out?
The professional and prompt response I received along with ease in which our tender was executed.
What was our favourite thing?
It was concise and to the point. No padding – which makes for easy reading and interpretation.
NPS: 10/10
You came through
I love that you are a small business too and that you were easy to speak with.
You came through with all that you promised and more.
NPS: 10/10
Best tender proposal we have ever submitted
I have received great feedback from everyone in the business (16 years plus service with us) as the best tender proposal we have ever submitted.
Well done!
Professionalism
Professionalism, knowledge, prompt assistance and easy to correspond with.
NPS: 10/10
Responsive and well priced
What really stood out?
Very responsive and well priced.
NPS: 9/10
Great Service at all times
What really stood out for you?
Great service at all times, even available on weekends!
NPS: 10/10
Favourite Thing – Everything!
What was your favourite thing about the proposal document?
Everything.
NPS: 10/10
Saved us hours of work
Easy to talk to, nothing was too much trouble and quick response. Listened to everything we said and did the very best to articulate where we were light on in some areas.
Looked so good compared to what we have done in house.
Saved us hours of work and stress by our staff who are great at their jobs but not good at telling others how good they are when preparing tenders.
Doug took care of that .
NPS: 10/10
Professional
Throughout the process, Doug was thoroughly professional, available to take calls at all hours, and he managed the whole process for us.
He told us what he needed from us, and took responsibility for making it all happen, including developing graphics and utilising our branding into the final, very professional document.
Meticulously prepared with a vast amount of content.
NPS: 10/10
Client was very complimentary
Just wanted to thank you for your support on this proposal. It is a quality submission and hopefully with this, our current relationship and the work carried out by our colleagues, we will be in a good position.
The client was very complimentary of the quality of our written response so thank you for all of your input.